Frequently Asked Questions.
Do you have more questions or are you simply looking for additional information? If so, feel free to take a look at our Frequently Asked Questions (FAQs) section below. Alternatively, you can also use the following helpful links to quickly jump to the specific section you desire!
General Questions.
1. What services do you offer?
We provide professional photography, videography, website design, and graphic design services for individuals, businesses, and organizations..
2. How do I book a service or request a quote?
You can fill out our contact form or email (purpleoceanproduction@gmail.com) us directly with your project details. We'll get back to you within 24–48 hours.
3. What is your turnaround time?
Turnaround time depends on the scope of the project. We provide a timeline during the proposal phase, but standard delivery is usually:
Photos: 3–7 business days
Videos: 1–3 weeks
Websites: 2–6 weeks
Graphic Design: 2–10 business days
4. Do you offer package deals or discounts for multiple services?
Yes! We offer bundled packages and discounted rates for clients who book multiple services. Contact us for a custom quote.
Photography questions.
1. What types of photography do you offer?
We cover events, portraits, products, branding, real estate, and more.
2. Will I get edited photos?
Yes, all delivered images are professionally edited for color correction and basic retouching.
3. Can I request specific styles or editing?
Absolutely! Share inspiration or preferences with us during the consultation.
4. How will I receive my photos?
You’ll get a secure online gallery for download and sharing.
videography questions.
1. What types of video production do you offer?
We cover events, portraits, products, branding, real estate, and more.
2. Do you handle scripting and storyboarding?
Yes, we offer full pre-production services including scripting, storyboarding, and shot planning.
3. What formats will my final video be in?
We typically deliver in .mp4 format optimized for web, but can provide additional formats upon request.
4. Can you add music and voiceovers?
Yes, we can source royalty-free music, record or add voiceovers, and include subtitles.
graphic design questions.
1. What graphic design services do you offer?
We design logos, business cards, brochures, social media graphics, flyers, and more.
2. How many revisions are included?
Most packages include 2–3 rounds of revisions. Additional changes can be added for a small fee.
3. Will I get the source files?
Yes, we provide final files in multiple formats, and source files upon request.
4. Can you work with my existing brand guidelines?
Of course. If you have a brand style guide, we'll use it to maintain visual consistency.
website questions.
1. What platform do you build websites on?
We work with WordPress, Webflow, Shopify, and custom HTML/CSS depending on your needs.
2. Do you offer e-commerce websites?
Yes, we can build secure, fully functional online stores tailored to your brand.
3. Is SEO included in your website packages?
Basic on-page SEO is included. We also offer ongoing SEO and analytics support as an add-on.
4. Will I be able to update the website myself?
Yes, we provide training and documentation so you can manage your site, or we can handle ongoing maintenance.